Privacy policy

Welcome to Cay Beach Resort, where luxury and relaxation blend seamlessly to create your perfect getaway. Located in the stunning North Obhur region of Jeddah, near the captivating Red Sea, our resort offers an enchanting experience beyond imagination. With a private beach and spa services designed to provide a natural touch, you can escape to a world of tranquility, whether it's for a long weekend, a romantic retreat, or a blissful honeymoon. Our luxurious villas and elegantly designed apartments exude sophistication, while our dedicated team ensures every detail is taken care of. Let us be your sanctuary, where you can soothe your soul, clear your mind, and replenish your inner well-being.

At Cay Beach Resort, we value the privacy of our users and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our mobile application ("App") and related services.


General Principles.

At Cay Beach Resort, we prioritize the protection and confidentiality of your personal information through our comprehensive Privacy Policy. While we take necessary measures to safeguard your privacy rights, we cannot be held liable for unauthorized disclosures by third parties. Please be mindful of the privacy practices of our partners and linked sites. Our Privacy Policy covers data collection, usage, storage, and limited sharing, with instructions for inquiries and a designated contact person. We value your trust and are committed to addressing any concerns or questions regarding your privacy. Rest assured, your privacy remains our utmost priority as we strive to provide an exceptional experience at Cay Beach Resort.


1. Information We Collect

1.1 Personal Information :

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you contact us through the provided email address or when you make a reservation at our resort.

1.2 Usage Information :

We may also collect information about how you use our App, including your device information, IP address, browser type, operating system, and other technical details. This information is collected through cookies and similar tracking technologies to improve the functionality and performance of our App.


2. Use of Information

2.1 Personal Information :

We use the personal information you provide to us solely for the purpose of communicating with you and fulfilling your requests, such as responding to your inquiries, processing reservations, and providing customer support.

2.2 Usage Information :

The usage information we collect is used to analyze trends, administer the App, improve our services, and customize your experience. This information may also be used for security purposes, such as identifying and preventing fraudulent activities.


3. Sharing of Information

We may share your personal information in the following circumstances:With service providers who assist us in operating our business and providing services to you (e.g., payment processors, customer support services).With your consent or as otherwise required by law.


4. Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


6. Third-Party Links and Services

In our app, we provide convenient access to various social media platforms, including Snapchat, Instagram, and Twitter. These links allow you to seamlessly connect with us and stay updated on the latest news, offers, and experiences at Cay Beach Resort. We value your engagement and encourage you to follow us on these platforms to enhance your connection with our vibrant community. Feel free to explore our Snapchat, Instagram, and Twitter profiles to discover captivating visuals, exciting content, and exclusive updates. We look forward to connecting with you and sharing the essence of Cay Beach Resort through these social media channels.


7. Permissions and APIs that Access Sensitive Information Policy:

Our App does not access or collect any sensitive information, such as financial data or health information. We do not require any special permissions or access to sensitive data on your device. The App does not interact with APIs or services that access sensitive information


8. Prominent Disclosure:

Our App does not require any prominent disclosure as it does not access or collect sensitive information or use background permissions.


9. Children's Privacy

Our App is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.


10. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the updated Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at cay.beach.resort@gmail.com .